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Emelia S
I needed to hire a company to essentially re-do the floors in two bathrooms that were improperly installed a year ago by a local contractor. Stephen did the initial measurements for the floors and was up front about the issues that would need to be addressed. Mike did a great job installing the floor tile in both bathrooms and finished the jobs right on schedule. Stephen coordinated having a licensed plumber come in to handle the plumbing for both bathrooms. There ended up being some plumbing issues in the master bathroom that needed to be fixed and Stephen kept me well informed of what needed to be fixed and what the previous contractor had done incorrectly. A small hole did have to be cut into my ceiling to fix the plumbing, however, Stephen scheduled to have his drywall contact, Ronnie, come in right after all the bathroom work was finished. Ronnie repaired not only the hole in the ceiling, but also a crack in my ceiling, and re-painted the entire living room. I was pleased with the knowledge and professionalism of all the individuals who had a part in fixing the shoddy work that was done by the previous contractor. I would recommend South River Flooring based on the positive experience I had, and for making my bathrooms rooms I want to show off!
Ciera Crimmins
We needed hardwood and carpet replaced on the entire first floor of our house. We checked a few other places but were immediately impressed with the customer service and price as soon as we walked in South River. Steve Rice worked with us from the beginning and explained everything from start to finish. He didn't pressure us into buying any particular brand or type, and explained the positives and negatives of every option. The hardwood removal was in mid-November and new installation was scheduled for the week after Thanksgiving, and the workers showed up right on time for every single appointment. They were professional, courteous, and personable. They treated our furniture with care when moving it and put everything back in place. Steve checked in via phone and stopped by throughout the process just to make sure everything was to our liking. At the end of installation, we were told not to pay until we made sure everything was exactly how we wanted it. When a door that had to be removed wasn't functioning properly after they put it back on, someone was there first thing the next day to repair it. We couldn't be happier with the results, the process, the prices, and every person we interacted with at South River. Our little house was treated like the most important job they had, and I have a feeling they treat every job that way. We will definitely be repeat customers and will recommend them to anyone looking for flooring.
Warren & Marybeth Austin
The South River Floors Team were exceptional from the day I walked in their store. Warm reception, guidance as needed, and the ability to borrow multiple large floor samples (3x5 ft Karndean Luxury Vinyl Plank) for the job site to determine what worked best for the church I attend. Because the decision involved the vote of a committee, this was an essential element that won the group over. On top of that, SRF's pricing was competitive and their installation crew was polite and responsive to any questions or concerns. We are so pleased with the final result----the look and texture of wood floors with the water resistance and easy maintenance of vinyl. Karndean Van Gogh Burgundy Oak was a perfect choice.
Jackie Abend
South River Flooring just completed all the flooring in my newly renovated house. They were very professional from start to finish. We had hardwood and Karndean installed throughout the house. Hardwood installed over existing old stairs and slate in the foyer and hearth and around the fireplace. Everything is beautiful. My husband and I could not be happier with their workmanship.
Scott Cutlip
South River Flooring just installed and finished a very beautiful barn wood floor in my kitchen and dining room area. The workers were professional and cleaned up the work area each day and did an amazing job matching and blending with existing floor. Dale knows flooring and I highly recommend him and his company.
Conner Conner
Just finished with the installation of Coretec-plus vinyl plank and new Beaulieu bliss carpet, what a great experience! Steve was very knowledgeable and did a terrific job navigating us through the process. The Installers did a fantastic job. They were on time every day of the project and went the extra mile to ensure we were happy with the finished product. We will definitely use them again for our next flooring project, and we highly recommend their services to others. Thank you South River Flooring!
James Douglas
They had the most knowledgeable sales team that I've ever worked with very professional and were able to answer all my questions about my future install
LAURA MCCOY
We are repeat customers of South River Flooring for good reasons. Dale and his crew are always professional in every aspect. We love love love our new tile and how well it's been laid. Everyone is always so pleasant and helpful even to the point of matching our kitchen tile with our granite countertops which I was having a very difficult time with. They go the extra mile doing extras to insure that the job is done correctly and professionally. We will definitely be using them for our next step of remodeling. Thank you South River Flooring
Mark A. Paulos
Hardest working, Highest Value at Competitive rates
Andy Roberts
These guys do excellent work!!! Awesome job!!
Lisa Arden
The crew was professional and seemed to really enjoy what they do. Our floors turned out awesome, and they have never looked this good! I highly recommend them!
Cynthia Hoenig
South River Flooring has the most professional and friendly customer service I've ever experienced. Steve fully explained all aspects of the flooring I chose and he made sure we were getting the most value for our money. Friendly staff plus high standards and product lines ensure we will be repeat customers.
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